Tucked into the hills of West Sikkim, our hotel offers a front-row seat to snow peaks, forests, and drifting clouds. Whether you�re chasing quiet, adventure, or both, this is your base camp. Rooms are cozy, food is comforting, and the Wi-Fi works well enough to make your friends jealous on Instagram.
-
Dhaniakhali, Kamarpara, Hooghly - 712302
-
9800301538
Overview
Privacy Policy of Adhikari Retreat
At Adhikari Retreat, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a reservation, or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Email address
Phone number
Address
Government-issued ID details (as required for check-in)
Payment and billing information
Reservation and stay details
b) Non-Personal Information
Browser type and device information
IP address
Pages visited on our website
Date and time of access
2. How We Use Your Information
We use your information to:
Process hotel reservations and bookings
Confirm check-in and check-out details
Provide customer support and respond to inquiries
Improve our services, website, and guest experience
Send booking confirmations, service updates, or promotional offers (only if you opt in)
Comply with legal, regulatory, and security requirements
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance website functionality
Understand user behavior and preferences
Improve website performance and user experience
You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only with:
Trusted service providers (payment gateways, booking platforms) strictly for service delivery
Government or legal authorities when required by law
Internal hotel staff for operational purposes
All third parties are required to maintain confidentiality and data security.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no online data transmission or storage system can be guaranteed as 100% secure.
6. Data Retention
We retain your personal information only for as long as:
Necessary to fulfill booking and service purposes
Required by law or regulatory authorities
Needed to resolve disputes or enforce agreements
7. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your personal information (subject to legal obligations)
Opt out of promotional communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies separately.
9. Children’s Privacy
Adhikari Retreat does not knowingly collect personal information from children under the age of 18. If such data is identified, it will be deleted promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.